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Heyo FAQs

Heyo Phone is a Digital Phone Line designed for Small businesses so the business owners can interact with customers efficiently. Heyo aims to professionalize and simplify the way businesses manage their calls and helps business owners distribute customer calls amongst their staff thereby helping them keep a track of all their business calls in a single place

No, as we provide fixed DIDs, the option to choose a number will not be available. An available number will be automatically picked and assigned to your account.

Heyo provides you various benefits: 1. One number to connect you and your staff members with your customers via calls and WhatsApp messages. 2. Ability to record & analyze all incoming and outgoing calls. 3. Ability to route incoming calls to the right staff members based on pre-defined routing rules.
No, the monthly subscription charges includes Unlimited Calling for both the Admin and the 3 Staff Members.
We do not have a refund policy and in order to avoid such situations, we provide a 7 days Free Trial Period where the user can learn about Heyo and only take up the subscription when they are completely sure.
TRAI mandate states that without KYC the users will not be assigned with a new number. The users, however, can still continue to use their Heyo number without adding their GST details.